# Contact

We reply within two business days.

We’re a small team — the fastest way to reach us is email. Pick the channel that best matches your question.

* General <hello@qlane.ai>

  Sales, partnerships, and anything else.

* Privacy <privacy@qlane.ai>

  GDPR requests, data access, deletion, and portability.

* Legal <legal@qlane.ai>

  Terms of Service, DPA, and contract questions.

* Security <security@qlane.ai>

  Vulnerability reports and responsible disclosure.

## Company details

* Legal name

  Ploono s.r.o.

* Registered office

  Klincová 18973/39, 821 08 Bratislava, Slovakia

* Company registration (IČO)

  57 381 101

* VAT ID (IČ DPH)

  SK2122691406

## Security disclosure

If you believe you’ve found a security vulnerability in the Service, please report it to <security@qlane.ai> with reproduction steps. We acknowledge reports within 72 hours and ask that you give us reasonable time to remediate before any public disclosure.

[Report a vulnerability](mailto:security@qlane.ai) [Read the Security page](https://qlane.ai/security)